So along comes Kirsten Yeajer, a Groupon voucher purchaser who attended my SEO class and posts this negative review:
"I took the Social Media Marketing class. It was nothing but a sales pitch for their $2000 course. This was a waste of my $19 and more importantly my 4 hours!
Manny just repeated himself over and over, stating the same basic information about FB, Twitter, YouTube and the like.
When one of the students would ask him a question, he would say, "That's in another course." etc...
Unfortunately Yelp does not give you an opportunity or place to answer their reviews. So I wrote the following email to Kirsten: What would you have done? Comments below please!